The Shell Dealer jewelry is manufactured with meticulous attention to every detail, meeting the highest standards of quality and undergoing rigorous controls at every stage, from design to sale.

The Shell Dealer Warranty Conditions:
Our guarantee benefits customers who have purchased a piece of The Shell Dealer jewelry, whether directly on our online site or from one of our authorized distributors around the world.

We undertake, for a period of one year from the date of purchase, to repair your jewelry in the event of a hidden defect or defect, subject to presentation of your proof of purchase, whether online or at one of our authorized distributors.

Our engagements :
Even though our jewelry is made with the greatest care and using the most sophisticated techniques, it is important to remember that it is composed of a complex stringing of pearls. So, although they are robust, a minimum of precaution in their handling will preserve their beauty and durability.

If, upon receipt, you notice a problem with your jewelry, please contact us immediately at the following address: customerservice@theshelldealer.com .

Repair or restoration of your jewelry:
If your jewelry requires repair which is not due to a hidden defect or defect (such as a shock), and this repair is possible, a quote can be established by our workshops to determine the associated cost.

To have your jewelry repaired, contact us directly and we will guide you through the steps to get the jewelry to us. Once received, we will examine the jewelry and provide you with a quote. After your validation, our craftsmen will take care of the repair, and your jewelry will be returned to you as soon as possible.